NOTE: All products from us are 92.5 percent Sterling Silver Jewelry, and all products come with Silver Jewelry Style gift packaging, including a set of FREE Shopping Bag, Pouch Bag, Gift Box. We also provide a Free Silver Polishing Cloth per package based, extra available for the price of $8 each.

If your question is not listed in the FAQ, please contact us. We'll be sure to respond to your inquiry within 24 hours.

What type of material used for making of the silver jewelry?
Our silver jewelry selection, which includes necklace, bracelet, ring, bangle, earring and earring for jewelry style fashion at discount prices, is .925 Sterling Silver products. Our purpose is to offer people affordable sterling silver Jewelry for fantastic gift ideas.

Does the silver jewelry come with gift box and shopping bag?
Yes, each item will come with a set of FREE Shopping Bag, Pouch Bag, Gift Box.

How can I order the silver style?
Shopping at us is simple. As you browse the site, you can select items that you might want to purchase by clicking Add to Shopping Cart, found in the details page for each item. Adding to your cart does not mean you are obligated to buy anything! When you are done shopping, you use the order form to pick those items you really want to purchase and complete the order.

Is my personal information secure at Silver Jewelry Store?
We process all of our orders through the Secure Server, which utilizes the highest state-of-the-art industry standard Secure Socket Layer (SSL) encryption technology to protect all personal information for secure e-commerce transactions. It encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. What this all means is that our customers can buy with confidence knowing that their credit card information is EXTREMELY safe and protected by the highest level of technology available. We also do not send unsolicited e-mail and NEVER sell or share any customer information with anyone.

How will I know whether you received my order that I placed on the SilverJewelry Store?
After you submit your order, we will immediately send you an e-mail confirming your order was received. You will be sent another e-mail when your order has shipped, which will contain a shipment tracking number for your reference so that you can track your package online. And you can track the items online: United States, Canada, United Kingdom, Australia, Germany. 

Does this Silve Jewelry Shop ship internationally?
We mainly ship to US/Canada/UK/Germany/Australia, please contact us for other countries. No matter how many products are purchased, only $10 USD will be charged per transaction for shipping and handling.

How long does the delivery take?
Your order will be delivered by Express Courier of your local Postal Service ( US - USPS / Canada - Canada Post / UK - Parcelforce / Australia - auspost / Germany - Deutsche Post ). Due to high volume of orders we receive everyday, please allow 5-8 working days to receive your merchandise.

What can I do if the item has been damaged during shipment?
You need to Contact Us immediately once you found the product had been damaged during shipment. And you will be required to be sent a picture of the damaged goods to us before we send a new one to you.